General terms & conditions

Version of May 27, 2026

This page reproduces the general terms and conditions dated 27 May 2026. The reference document is the PDF below.

1. Object

WEVENTURES SRL, with headquarters in Stavelot, Route de l'Eau Rouge 20, Belgium and with business number: BE0597.876.524, define the following conditions for activities organization and services.

No modification can validly be brought to this document without express agreement of both parties, confirmed by a purchase order and contract duly signed by each of the parties.

2. Validity of the offer

Our offers are subject to availability at the time of booking.

3. Acceptance of general conditions

Any order, booking, quotation approval or confirmation implies full acceptance of the present General Terms & Conditions.

4. Offer confirmation

The orders are considered final and reservation confirmed after reception by WEVENTURES SRL of a deposit of 50% of the total amount.

When the CLIENT is a partner (an agency, hotel or other recurring partner) and only when this partnership has been agreed upfront as such by both parties, the confirmation of order by email is worth reservation.

The definitive number of participants must be fixed at least 10 days before the date of the event and will serve as a minimum basis for final invoicing with a maximum variation of 10% compared to the order form.

5. Conditions for carrying out activities

Upon request from WEVENTURES SRL, the CLIENT agrees to provide a medical certificate authorizing each participant to practice the ordered sport activities.

WEVENTURES SRL reserves the right to refuse one or more participants to take part in an activity for reasons of safety, without any formal justification. The CUSTOMER is informed that the running of the sporting activities could be modified due to either an event beyond the control of WEVENTURES SRL or decisions taken by the competent authorities concerned. In these circumstances, WEVENTURES SRL cannot be held responsible for any modification or cancellation.

6. Insurance and liability

WEVENTURES is fully liable to the buyer for the proper organization of the obligations resulting from the contract. However, the latter may waive all or part of its liability by proving that the non-performance or poor performance of the contract is attributable either to the buyer or to the unpredictable and insurmountable fact of a third party To the provision of the services provided for in the contract, or to a case of force majeure.

In the case of events organized as part of work & employment, WEVENTURES SRL advises the buyer CLIENT to inform the insurance company covering the accidents at work of the said event.

For any information concerning insurance underwriting, general provisions, warranties and deductibles, please contact WEVENTURES SRL directly.

7. Pricing

The prices indicated in the proposals are expressed in Euros (€) Excluding VAT (VAT at the legal rate in force). A summary of the services included in these prices is mentioned in each tariff proposal.

All orders, regardless of their origin and place of performance, are payable in Euros (€).

8. Payment term

To validate the order, the CLIENT pays WEVENTURES SRL a deposit of 50% of the value of the service. The balance of the offer must be paid by the CLIENT at the latest 7 days before the fixed date of the event. In the absence of payment under the above conditions, WEVENTURES SRL reserves the right to cancel the order of the CLIENT without the latter being able to claim any compensation or any refund.

When the event has been reserved 15 days (or less) before the event date, the invoice for the full amount is issued and is due at the latest 7 days before the fixed date of the event.

When the total due amount is less than 300EUR VAT incl, the total amount is requested to be paid at the moment of the reservation.

When the CLIENT is a partner (an agency, hotel or other recurring partner) and only when this partnership has been agreed upfront as such by both parties, specific terms and conditions are determined.

Payment of the CLIENT will be made to WEVENTURES SRL by bank transfer addressed to the following coordinates:

AXA: BIC AXABBE22 IBAN BE46 7512 0731 7736

9. Late Payment

Any unpaid invoice after the due date shall automatically and without prior notice give rise to:

late payment interest of 12% per year;
and a fixed compensation fee of:
€20 for invoices below €150;
€30 + 10% of the outstanding amount between €150 and €500;
€65 + 5% of the outstanding amount above €500

10. Cancellation of the order by the CLIENT

In the event of cancellation of the service by decision of the CLIENT, following rules apply :

more than 30 days before the event: full refund of amounts paid;
between 30 and 7 days before the event: 50% of the total amount remains due;
less than 7 days before the event: 100% of the total amount remains due.
Any costs already incurred remain payable in all cases.

11. Cancellation or modification of order due to WEVENTURES SRL

WEVENTURES SRL may exceptionally be required to alter or cancel the activities program, in particular if:

safety conditions require it
in case of normally unpredictable events (meteorology or other)
in the case of administrative or regulatory requirements.
in case of force majeure.

Faced with such a situation, WEVENTURES SRL will use all possible means to offer one or more equivalent substitution services. In no event shall WEVENTURES SRL be liable as a result of such proceedings.

12. Complaints

Any complaint relating to an invoice must be submitted in writing within 8 calendar days following receipt of the invoice.

13. Jurisdiction

Any dispute shall fall under the exclusive jurisdiction of the courts of the district where WEVENTURES SRL has its registered office. Belgian law shall apply

Terms & conditions.